Gedleza Clinic is one of the Kwa-Zulu Natal healthcare facilities where the Vodacom Foundation has implemented the SVS to curb medication stock-outs. Patients at the clinic have expressed their satisfaction over the system and have applauded the Vodacom Foundation for making Health its top priority. Lindiwe Mtshali, a regular patient at Gedleza Clinic, commented: “Ever since the Stock Visibility System was introduced I have never missed medication. This solution is effective because Gedleza Clinic has never run out of medication, nor has it turned us down, as happened before. I now take my prescribed medication on time and my High-Blood Pressure has been on par, thanks to Vodacom”.
The Vodacom Foundation has successfully rolled the system out to numerous clinics across Kwa-Zulu Natal. Many patients in the province live in remote areas, and lack transport to get to the nearest clinic, or due to unemployment cannot afford transport and, skipping medication poses danger to their health. The SVS is effective in that it keeps an updated record of patients’ information, and does not rely on patient cards, which tend to get lost.
As Sabelo Zungu, from Umkhanyakude in KZN, attests: “I come to the clinic twice every month for regular check-ups, and to collect my diabetes medication. I am very happy with this system. Although I stay far away I get to the clinic very early in the morning. I no longer have to stand in the queue the entire day like before; it only takes about two hours at most for a check-up and to collect my medication, even when the clinic is packed. Once, after forgetting my card at home, the nurses were still able to help me, because the system had all my information, including the quantity of prescribed medication due for collection. This is quality service delivery, and we are truly grateful to Vodacom.”